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HP Recommended

This printer is only  few years old and I can't get phone support to get it back online after a router and network change from my cable provider. Do I just throw it away?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

With a change of router/ISP, just need to do a wireless reset and setup to connect the printer to the network again.

 

What's the printer model?  Reset instructions vary for different pritners.

 

Here's some examples:

https://www.youtube.com/watch?v=ijbkmREK-Gs

https://www.youtube.com/watch?v=cAnORP2ZxcI

https://www.youtube.com/watch?v=H9ryGwiH2bg

 

Thanks

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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