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‎03-07-2019 01:22 AM

HP Recommended
Product: m1213
Operating System: Microsoft Windows 10 (64-bit)

Dear Team,

 

we are not able to install the hp m1213nf multifunction printer on windows 10 64 bit operation system,

 

note we have download the latest driver form hp support

 

kindly help on this.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-07-2019 11:39 AM

HP Recommended

Hi,
Click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Double click HpSetup.exe and the installation should launch.

Now follow the installation and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎03-07-2019 11:39 AM

HP Recommended

Hi,
Click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Double click HpSetup.exe and the installation should launch.

Now follow the installation and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-07-2019 09:37 PM

HP Recommended

DEAR SHLOMI 

 

WE FOLLOWED THE PROCESS AS PER YOUR INSTRUCTION BUT IT IS STILL NOT OPEN THE INSTALLATION.HP M1213 Driver win 10.jpg

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‎03-08-2019 04:06 AM

HP Recommended

Although I believe you have figured that out, you should click the HpSetup.exe file and not the indicated file in the included screenshot.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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