officejet pro 8035 clock resets when powered off

[bh1987]

the printer clock resets to default almost every time it powers off, so preset time to power up never works.

[Jay_G24]

Hi @bh1987,

Welcome to the HP Support Community

I'd like to help!

I understand the printer resets its time everytime its powered off.

Try the below suggestions -

 Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[bh1987]

have followed your advice, will see if it works tomorrow. Could not update drivers, website could see my printer, validated the serial number, but would not run update, said that printer was "not applicable"

[bh1987]

i tried your solution, did not work. Clock reset back to odd earlier date and time. Website would not let me update drivers. Not very impressed with HP.

[Jay_G24]

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.