option to enable borderless printing is missing for hp envy 4500 (win10)

[valklhgtuifgujj]

Hi,

I have an old 4500 that I am struggling to print borderless on. I have explored all of the printing settings pages where people have told others to look and the option is 100% just not there. I suspect it's an issue with a driver based on a similar issue someone else was having with a 4502; however, I looked and I have the most up to date driver installed. Can anyone advise how I can get the borderless printing option turned on? 

[Dragon-Fur · Accepted solution]

@valklhgtuifgujj 

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Envy 4500 e-All-in-One Printer - Datasheet 

I believe, based on the wording in the Datasheet and elsewhere, (that) Borderless printing is supported but only on Photo paper.

If your printer software includes Media type "Brochure", that paper might also support Borderless.  NOTE:  The Datasheet does not say this so - the observation is general and may not be applicable to your printer model.

The following is provided "FYI" - use or simply ignore as suits your situation...

References / Resources

Specifications

 Printer Specifications for HP ENVY 4500, DeskJet 3540 Printers

Full Feature Software - Full Driver

HP ENVY 4500 e-All-in-One Print and Scan Driver and Accessories 

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
• Latest versions of HP Smart require that you be signed into the application

Example - HP Smart - Windows - Borderless Print - 4x6 inches

HP_Smart_W10_Borderless_Print_4x6_2

What else?

Programs / Software like  Paint (mspaint) can be used to print photos.  Once the basics are understood, the program is fairly easy to use and will might even work in a user restricted environment.

Open the photo you want to print in Paint.

File > Print > Print Preview

Example

Print_Photos_Paint_2FD

General Preparation

Load the paper into the printer according to the instructions in the User Guide

"Small paper" is explained on Pages 27-28

Tell the printer about the paper...

Check / Adjust / Retain the Paper at the Printer Display Panel

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

Note:  Printer Display panel option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel.

Note 2 – Printer Display Panel > Adjusting the paper size:

If the size of your Paper Size is not in the Drop-down menu,

If the “custom” paper size is available in the list:

Select Custom (likely the last selection in the list)

And / Or

Embedded Web Server (EWS)

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

NOTE 2:  EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced

Set the Preferences – Windows

NOTE:  This section is not applicable to Mobile Printing.

Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.

Notes: 

• Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
• In the case of PDF / Image printing, Pre-set the Preferences (below) or set the Properties during the job setup.

Preferences and Envelopes

Regardless of what kind of printing you will do (later), make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign.  For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes.

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Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

NOTE - Make changes to a Shortcut

• Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
• Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
• If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
• Click OK to save the setup

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Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

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[valklhgtuifgujj]

Thank you for your reply! None of the steps helped but the link you provided did actually get me to the driver I needed. I was using this one: 

https://support.hp.com/us-en/drivers/selfservice/HP-ENVY-4500-e-All-in-One-Printer-series/5304875/mo...

And apparently updating/changing it turned off my borderless ability somewhere? Anyway, the option is back, so thanks!

[Dragon-Fur]

@valklhgtuifgujj 

You are welcome.

All good now.

Happy Printing.

Stay Safe!

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .