• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-13-2019 02:56 PM

HP Recommended
Product: HP LaserJetP1102w
Operating System: Chrome OS

I am trying to help a teacher utilize his printer with his new, school issued, Samsung Pro 2 Chromebook.
The teacher needs to print to it using a USB connection but when he attempts to, (despite the printer showing up as an option,) he gets an error message saying to check with the device manufacturer for updates.
the device is an HP LaserJet P1102w 
cloud printing is not an option.

1 REPLY 1

‎08-16-2019 03:43 AM

HP Recommended

@cgriffis,

 

Welcome to the HP Support Community!

 

I checked the specifications of your printer and see that your printer doesn’t support cloud printing.

 

Please refer to the below article for more information.

 

https://support.hp.com/us-en/document/c03722645

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.