paper tray won't go in

[con19]

paper tray won't go in

[Garp_senchau]

@con19, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're experiencing difficulties with the paper tray of your HP OfficeJet Pro 8025e All-in-One Printer not fitting back into the printer, here are a few steps you can follow to resolve the issue:

Check for Obstructions:

• Make sure there are no jammed papers or other obstructions inside the printer that might prevent the tray from sliding in properly.

Align Paper Properly:

• Ensure that all paper in the tray is properly aligned and not buckled or warped. The stack should be snugly in the tray without exceeding the fill line.

Inspect the Tray:

• Remove the tray completely and check for any damage or displaced parts. Make sure the tray itself is not damaged or bent.

Reinsert the Tray Properly:

• Carefully guide the tray back into its slot, ensuring it lines up with the rails inside the printer. Do not force the tray into the printer.

Check for Locking Mechanisms:

• Some trays have a locking mechanism or guide that must be in the correct position before the tray can be fully inserted.

Reference: Product Specifications for the HP OfficeJet Pro 8025e All-in-One Printer (1K7K3A) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,