pin code to activate instant ink free trial

[Judie64]

Got a new printer, with 9 months of instant ink included...apparently...but I need a pincode to activate. Didnt' see any pincode relating to instant ink either on email from supplier (Curry's) or n any leaflets there were inside the box. Anyone able to point me in the right direction?

[GOLD_MASTER]

Hello @Judie64 .

For this type of situation it is necessary that you contact directly Hp instant ink personnel in your country.
The telephone number for the UK is 0207 660 6027.

Sign in to hpinstantink.com/signin.

1. click Chat at the top of the page to open a chat with HP support (Chat is not available in all countries).
   
2. To find a phone number for HP Support in your location, follow these steps:
   1. Click Contact HP Support in the Help Center area of the account page.
      
   2. On the HP Customer Support - Contact page, scroll down, and select your location and language.
   3. Click Show options.
      HP contact options display on the screen.
   4. Select Chat Now or Get Phone Number (Chat is not available in all countries).
   5. Fill in the form and then click Chat Now or Submit.
   6. For phone support, call the number displayed and be prepared to provide the case number that is displayed on the contact page.

[judywilliams1]

i am having the same issue is this a scam???

[Jay_G24]

Hi @judywilliams1,

I'd like to help!

I understand you are unable to claim your promotional months

You do not need any code to claim the promotional months, please complete the instant ink service setup the months will be added automatically.

If the months do not show after the instant ink setup,  send me an image of the promotional offer(box or the leaflet that came with the printer)?

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

Have a great day!