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‎05-27-2026 07:42 PM

HP Recommended

I am trying to set up my new officeJet Pro 8120e printer I have the PIN number from inside the ink door and when I enter it to set up my HP instant ink account it keeps saying that the PIN is wrong. 

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1 REPLY 1

‎05-28-2026 03:36 AM

HP Recommended

Hi, @Mopinop, Welcome to the HP Support. 

  

I will be more than happy to help you out here. I am an HP employee not an expert but an experienced community member in HP support videos. By posting video links, I will make sure to get clear and practical help in a format that's easy to follow. These tailored videos help address queries more effectively. Hope it helps you too.

 

Here are the links which will help you to resolve the issue: 

 

How to connect your printer after enrolling in HP Instant Ink | HP Printers | HP Support

 

How to enroll in HP Instant Ink and connect your printer | HP Printers | HP Support

  

 Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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