power failure during firmware update HP MFP M28W

[johekl]

After a failed firmware upgrade the wifi no longer turns on (should be a blue wifi light), the printer is not detected by windows via wifi or USB. I have run through the normal reset options still only the power button thats blinking. The small display blinks HP.

Update 6/2:

I found a video on youtube. https://www.youtube.com/watch?v=8Gozo6PeiB0

I used LP1-3 without success, the ran USB0001. The firmware installed propperly. I restarted the printer, uninstalled the printer from  from windows and then reinstalled it with wifi connection. Testpage was fine and I also scanned a document, all is good.

I now needs to solve the low toner light, I'm guessing that a firmware update won't fix that 😄

Hope this helps.

[Kumar0307 · Accepted solution]

@johekl, Welcome to the HP Support Community!

I see that you had issues with installing printer firmware. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps. 

Check the ink levels on the printer software or using the test page and replace the low/empty ink toner to resolve this issue.

Hope this helps! Keep me posted. 

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