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- HP Community
- Printers
- Printer Setup, Software & Drivers
- print head problem error

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09-14-2020 11:09 AM - edited 09-14-2020 11:10 AM
@Dabnet, Welcome to the HP Support Community!
Let us try these steps to resolve this issue:
Perform the steps mentioned in this document - Error Indicates Faulty Printhead
Make sure the packaging materials from inside the printer is removed. Check for any plastics/cardboards in the ink cartridge access area.
You may refer to the steps from Paper Jam Error
For assistance on First time setup, click here
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee