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uable to finish the setup of my printer M209dw error code setup UU_400_EB000A9900

1 REPLY 1
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@jrsthil, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

The error code UU_400_EB000A9900 indicates a setup issue with your HP LaserJet M209dw printer. Here are general troubleshooting steps that can help resolve setup errors:

  1. Check Connectivity: Ensure that your printer is correctly connected to the network if you're using a wired or wireless connection. Verify that the Ethernet cable is securely attached if you're using wired connectivity.

  2. Restart Devices: Power off your printer, router, and the device trying to connect to the printer. Wait for a few minutes before turning them back on.

  3. Reinstall Printer Software: Uninstall the printer software from your device and reinstall it using the latest version available from 123.hp.com or the HP website.

  4. Use HP Smart: Install the HP Smart app on your device and use it to guide you through setting up the printer.

  5. Update Firmware: Ensure that your printer’s firmware is up-to-date. You can check for firmware updates via the HP Smart app or the printer's control panel.

  6. Check Firewall Settings: Sometimes, firewall settings can block printer setup. Temporarily disable your firewall and try the setup again.

  7. Reset Network Settings: Reset the printer's network settings and attempt to reconnect to the network.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.