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HP Recommended
HP OfficeJet 4650 All-in-One Printer
Microsoft Windows 8.1 (32-bit)

My HP Office Jet 4650 printer does not print in red.  What do I do?

1 REPLY 1
HP Recommended

Hi @Auggy1,

 

Welcome to the HP Support Community

 

 I'd like to help!

 

I understand the printer is not printing in red.

 

To assist better-

 

1) Are you able to make color copies?

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

  1. Make sure to load the input tray with plain, white paper.

  2. On the printer control panel, swipe the display to the left, and then touch Setup.

  3. Touch Tools.

  4. Swipe up on the display, and then touch Print Quality Report.

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues 

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted.  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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