printer driver update

[Ishkabibble1]

every few months, I can't print.  it always comes down to the outdated driver.  I have spent money foolishly and pulled out some hair trying to find a solution.  I eventually have done it but I never remember how I did it.  Some say it is easy but I just can't figure it out again.  This time it cost me $30 and listening to a very stubborn sales person for 20 minutes.  Please Help Me

[Nal_NR]

Hi @Ishkabibble1,

Welcome to the HP Support Community. 

I'd be glad to help you! 

To update the driver for your HP ENVY 6055e All-in-One Printer on Windows 11, follow these steps:

Visit HP’s Support Website

• Go to HP’s official support page.
• Type "HP ENVY 6055e" in the search bar, select your printer from the list and go to the printer’s driver download page.

Download the Latest Driver

• In the Software and Drivers section, select Windows 11 as your operating system (if not automatically detected).
• Download the HP Smart app or the full-feature driver for Windows 11, which includes print and scan drivers.

Install the Driver

• Once downloaded, open the installer file and follow the on-screen instructions to complete the installation.
• Restart your computer to ensure the changes take effect.

Update Through Device Manager (Alternative Method)

• Open Device Manager (press Win + X and select Device Manager).
• Expand Print queues or Printers, right-click on your HP ENVY 6055e, and select Update driver.
• Choose Search automatically for drivers to allow Windows to find and install any new drivers available online.

Use Windows Update (Optional)

• Go to Settings > Windows Update > Check for updates. Windows might include the latest HP printer drivers as an optional update.

Hope this helps! Keep me posted for further assistance

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