printer for my HP Stream 14cb115ds

[BCFord1]

I'm just trying to see if Hp printers 6978 or 8022 will work with my HP Stream 14cb

[Nal_NR]

Hi @BCFord1,

Welcome to the HP Support Community. 

I'd be happy to help you.

To determine if the HP OfficeJet Pro 6978 or the HP OfficeJet 8022 will work with your HP Stream 14cb, you'll need to consider a few factors:

1. Operating System Compatibility

• HP OfficeJet Pro 6978 and HP OfficeJet 8022 are both compatible with Windows 10 and Windows 11.
• HP Stream 14cb typically runs Windows 10 or Windows 11. Ensure your operating system is up-to-date with the latest updates from Windows Update.

2. Printer Drivers

Both printers should have drivers available for download from the HP website.

HP OfficeJet Pro 6978:

• Visit the HP Support website.
• Search for the HP OfficeJet Pro 6978.
• Download and install the latest driver for Windows 10/11.

HP OfficeJet 8022:

• Visit the HP Support website.
• Search for the HP OfficeJet 8022.
• Download and install the latest driver for Windows 10/11.

3. Printer Setup

• Wired Connection: Connect the printer to your HP Stream 14cb via USB. Ensure the correct driver is installed.
• Wireless Connection: Connect both the printer and your HP Stream 14cb to the same Wi-Fi network. Follow the printer’s setup instructions for wireless configuration.

Please find the remaining steps in the next post.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Nal_NR]

Hi @BCFord1,

Please find the remaining steps. 

4. Printer Compatibility Check

• HP OfficeJet Pro 6978 and HP OfficeJet 8022 should both be compatible with your HP Stream 14cb as long as the drivers are correctly installed and the operating system is supported.
• If you encounter issues, ensure that the printer software is installed correctly and that the printer is recognized by the system.

5. Software and Utility Installation

• Install the HP Smart app, which is available in the Microsoft Store. This app helps with printer setup and management, and it can be used to troubleshoot common issues.

6. Test the Connection

• After installing the drivers and configuring the printer, print a test page from your HP Stream 14cb to ensure everything is working correctly.

If you follow these steps and still encounter issues, contact HP Support for additional assistance.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.