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‎09-16-2025 11:42 AM

HP Recommended
Product: HP DeskJet 4133e All-in-One Printer
Operating System: Microsoft Windows 11

printer will not print

1 REPLY 1

‎09-18-2025 08:45 AM

HP Recommended

@Angela-63301, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding printer issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I can imagine how frustrating it feels when you hit print and the page just sits there, untouched. Let’s try a few simple steps to get your HP DeskJet 4133e talking again:

 

Check the basics – Make sure the printer is powered on, connected to Wi-Fi (steady blue light), and showing up as the default printer in Windows.

 

Restart the flow – Turn off both the printer and your computer, unplug the printer’s power cord for 60 seconds, then reconnect and restart everything.

 

Clear the jammed queue – On your PC, go to Settings > Bluetooth & devices > Printers & scanners, select your printer, and cancel any stuck print jobs.

 

Refresh drivers – Install the latest HP Smart app from the Microsoft Store, run it, and let it pull in the updated drivers/firmware.

Once done, try printing a test page through HP Smart.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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