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‎11-16-2024 09:54 AM

HP Recommended

Hello, my hp printer is not working. The icon says finish setting up and I press the set up icon and then the cancel icon appears and the time bar goes on for ever. I tried calling to get some help with this but the Israeli genocide owned company is wanting to shake me down for 51 dollars in order for them to help. 

 

I tried forcing quit

I tried unplugging it. 

I tried changing my password because it was wanting me to change my passoword. 

If this can't be fixed I'm never buying these cheap plastic printers ever again!

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1 REPLY 1

‎11-19-2024 06:57 AM

HP Recommended

Hi @cruz83,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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