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- HP Community
- Printers
- Printer Setup, Software & Drivers
- printer is not working after one year with very little usage
Create an account on the HP Community to personalize your profile and ask a question
11-16-2024 09:54 AM
Hello, my hp printer is not working. The icon says finish setting up and I press the set up icon and then the cancel icon appears and the time bar goes on for ever. I tried calling to get some help with this but the Israeli genocide owned company is wanting to shake me down for 51 dollars in order for them to help.
I tried forcing quit
I tried unplugging it.
I tried changing my password because it was wanting me to change my passoword.
If this can't be fixed I'm never buying these cheap plastic printers ever again!
11-19-2024 06:57 AM
Hi @cruz83,
Welcome to the HP Support Community.
I'd be glad to help you!
To be able to answer you effectively, we need some information.
May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.
I am an HP Employee