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‎01-22-2021 09:32 AM

HP Recommended
Product: apple imac
Operating System: macOS 10.15 Catalina

Printer lid will not open on HP7134 to change cartridge

1 person had the same question
1 REPLY 1

‎01-27-2021 04:45 AM - edited ‎01-27-2021 04:47 AM

HP Recommended

@NitaR, Welcome to the HP Support Community!

 

Check for any obstructions or damages. 

 

Kindly follow the steps mentioned in - Replacing Ink Cartridges

 

If the issue persists, I'm afraid this is a mechanical failure. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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