printer prints in purple

[BRAIN2]

That was the 4th time I downloaded that firmware, so no surprise, it did not help.  

[Jay_G24]

Try installing the full-featured drivers for your printer- Software and drivers for HP Photosmart C4280 All-in-One Printer

Let me know if this helps!

[BRAIN2]

I believe this is the same down load I have been using.    Using Firefox, it prints in purple, but using Chrome, it will print in black.

Is this as good as it gets?

[Jay_G24]

Have you tried using other browsers, safari?

if this only happens with firefox, try and update it:-

1. Click the menu button, click. Help and select About Firefox. On the menu bar click the Firefox menu and select About Firefox.
2. The About Mozilla Firefox Firefox window opens. Firefox will check for updates and download them automatically.
3. When the download is complete, click Restart to update Firefox.

Let me know!

[BRAIN2]

It looks like Firefox cannot update on Mac 10.6.8.  It is too old. 

[Jay_G24]

Does it print alright from another browser?

[BRAIN2]

Yes

[Jay_G24]

Seems like an issue with the Firefox browser, and we are unable to update.

I suggest you reach mozila support.

[BRAIN2]

Thank You.