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HP Recommended
Microsoft Windows 10 (32-bit)

I have a 135 printer and it is showing "wait image" error. I can not acces any menu

thanks

1 REPLY 1
HP Recommended

@fabiousba, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I'm sorry to hear that you're experiencing a "wait image" error with your printer. Unfortunately, the context data provided does not include a specific solution to this error message.

However, for general troubleshooting, you might want to try the following steps:

Restart the Printer: Turn off the printer by using the power button, if possible. Wait for a few moments and then turn it back on to see if the error resolves itself.

Check for Paper Jams: Ensure that there is no paper jam or obstruction in the printer. Clear any jams you may find.

Inspect Connections: Make sure that all cables and connections are secure. This includes checking the power cable and any connecting cables between the printer and computer.

Update Firmware: If you have access to a computer, ensure that the printer's firmware is up to date. Sometimes firmware updates can resolve such errors.

Reset the Printer: If possible, perform a reset of the printer. This can sometimes clear errors that occur during printing operations.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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