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On initial setup - I loaded the paper in the tray and pushed the tray in.  I did not have the top and bottom aligned correctly.  I pulled the tray back out and reinstalled it correctly.  During this process the printer was doing something.  That something, I believe, was trying to print the alignment page with no paper.  This is an issue in itself as a printer should not print if the paper tray is empty or not in. 

  I waited a good 5 minutes for the alignment page to print. It did not.  I could not find anything in the setup guide on how to proceed.  
 Any suggestions?  Btw printer is not connected to my phone or wi-fi yet, 

1 REPLY 1
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Hi @TGD66 

Maybe you need as a first step to connect your printer with Wifi.

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=y_wPHbTWOiw

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.