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HP Recommended
HP ENVY 6052e All-in-One Printer
Microsoft Windows 11

Hi. I have been tryong to set up a second handed printer  bought. I downloaded the app, followed all steps, but still the app shows "set up imcomplete".\

yes, I turned everything off several times, removed the printer and redid the set up several times... Nothing seems to work. 

 

How can I just get the printer printing? 

 

Thank you in advance for your help. 

Beatriz 

1 REPLY 1
HP Recommended

Hi @BeatrizDuhon 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=zvqMSBHSP6c&ab_channel=TechnologyTips

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.,.,.

.
@ferRX / I am a volunteer posting answers on my own time.
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