• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

hi im having problem setting up my printer

2 REPLIES 2
HP Recommended

still having problems conecting my hp

HP Recommended

@jonathan2025, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're having trouble setting up your HP printer. Let's walk through the steps to get you connected and printing smoothly.

Unbox and Prepare the Printer

  • Remove all packaging materials.
  • Plug in the printer and power it on.
  • Install the ink cartridges and load paper if prompted.

Download the HP Smart App

The easiest way to set up your printer is using the HP Smart app:

  • Download it from HP Smart.
  • Install and open the app on your computer or mobile device.
  • Follow the on-screen instructions to detect and connect your printer.

3.Connect to Wi-Fi

  • Make sure your printer is in Wi-Fi setup mode (usually active for 2 hours after powering on).
  • The HP Smart app will guide you to connect the printer to your Wi-Fi network.
  • If needed, reset the network settings on the printer by pressing and holding the Wireless and Cancel buttons together for 5 seconds.

Install Drivers (if needed)

If the app doesn't automatically install drivers:

Print a Test Page

Once setup is complete, try printing a test page from the HP Smart app or your computer.

You may refer to this link - HP Printer setup using Wi-Fi or wired network or USB cable | HP® Support

 

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.