Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-27-2024 08:59 AM

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer
Operating System: Microsoft Windows 11

I set my printer up months ago & have been printing fine.  Now when I send something to print is say "set up incomplete".

 

I have been to 123.hp.com & tried all their troubleshooting but nothing works. The install shows done but still can't print.

Category:
1 person had the same question
1 REPLY 1

‎03-27-2024 12:07 PM

HP Recommended

You have an "HP+" model, or you enrolled in the HP+ program. This locks the firmware of the device so that it REQUIRES internet connection, or it will automatically deactivate itself so you cant use it until it is reactivated online with your HP account.

The problem with this is that you may not be able to get the printer to spit out an activation code.  your best/only(?) option is to **bleep** and make them do the registration for it to get it working again.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.