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‎07-14-2023 04:49 AM

HP Recommended
Product: HP4650
Operating System: Microsoft Windows 10 (64-bit)

My HP4650 printer times out and requires a reset to print.

Category:
3 REPLIES 3

‎07-17-2023 03:55 AM

HP Recommended

Hi @w1vi 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Request you to update printer firmware. Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎07-17-2023 04:28 AM

HP Recommended

The issue with installing a firmware update is that the HP software indicates the installed firmware is currently updated and therefore it will not allow me to re-install the printer firmware.  It's possible that reinstalling the printer firmware would indeed resolve this issue.

 

Why doesn't HP allow the firmware to reinstalled even if it overwrites the existing firmware?

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‎07-17-2023 09:07 AM

HP Recommended

Hi 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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