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Locked

‎06-05-2023 03:02 AM

HP Recommended
Product: Officejet Pro 8024

The printer is repeatedly trying and failing to download updates, although it is connected by wifi. It works fine after I cancel the error message, but it is time-wasting to have to do so several times a day.

Category:
3 people had the same question
1 REPLY 1

‎06-07-2023 02:28 PM

HP Recommended

Hi @DavidatLeigh,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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