printer wants to install to network

[robertl12]

printer keeps installing to network  do not want it to install to a network

[sandytechy20 · Accepted solution]

@robertl12

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that your HP Officejet pro 6978 Printer wants to install to the network. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

• When did this issue start?
• Did you do any hardware or software changes?
• How is the printer connected to computer, wired or wireless?
• Are you using this as stand alone printer?
• Are you getting any error message?

Meanwhile:           

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Reconnect the power cord to the rear of the printer.
6. Turn on the printer.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

[robertl12]

Thanks all fixed

[sandytechy20]

@robertl12

Thanks for the reply.

I appreciate your time and effort.

Good to know that issue is fixed.

Feel free to contact us in feature if you need any assistance.

Cheers.