• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-02-2021 10:47 AM

HP Recommended
Product: OfficeJet 5968
Operating System: Microsoft Windows 10 (64-bit)

Just installed new fonts in Word but printer will not recognize and print them. Other existing fonts work fine, even within the same document because I changed a few paragraphs to a new font as a test.

Category:
1 person had the same question
1 REPLY 1

‎03-05-2021 10:14 AM

HP Recommended

@MM_57-82, Welcome to HP Support Community!

 

The font on your computer might not be available on the printer you're using.


Make sure the printer installed is capable of printing graphics, as TrueType fonts usually will not work correctly without a default graphics printer. ... Also, confirm the font is an IDAutomation font. Choose Start – Settings – Control Panel – Fonts. Double click on the font and make sure it appears.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.