printhead problem

[Tabbyjo1]

I have had my OfficeJet Pro 8025 for a couple months now. Printed fine. Now it’s saying printhead problem. I recently installed a new ink cartridge since the one it came with ran out. But still printed fine after, just happened all of a sudden.

[KrazyToad]

@Tabbyjo1

Welcome to HP Community

I have gone through your Post and would like to help

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04100778

Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Tabbyjo1]

Thanks for the help, but this did not work.

[KrazyToad]

@Tabbyjo1

If the issue persists please contact HP Support in your Region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you