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HP OfficeJet Pro 8720 All-in-One Printer

hp 8720 printer trying to print business cards on 08871 Avery card stock. I've set printer on heavy paper but still card stock wont feed or feeds late so I'm having to discard 2/3 of my printed page. too expensive to waste this card stock. Suggestions?

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Update - Add EWS Tray and Paper example



This card stock is too heavy for the printer.


Avery(R) Clean Edge(R) Business Cards 


  • White 8-1/2" x 11" business card sheets are made from premium cardstock with a weight of 93 lbs/254 gsm




The printer does not support actual Card Stock.


The printer supports HP card paper - Index - as described in the Printer Specifications for HP OfficeJet Pro 8700 Printers

Up to 200 g/m2 (110 lb index)


Index paper is a ISO standard -- it is not the same paper type as Card Stock.


Example - Paper Weight Calculator

Calculatas.com – Paper Weight Calculator





That said, on printers that were newer at the time, that is, yet the age of your current printer,

I've printed the Avery business cards 8871 using

an OfficeJet Pro 8630, OfficeJet Pro 8740, and an OfficeJet Pro 9025

Template used: Avery 8873


What to do?


Try cleaning the printer.


HP OfficeJet Pro 8700 Printers - Paper Jam Error 


Will that work?


You cannot remove years of normal use and "wear and tear".

If the printer can print on this paper, it has a better chance of doing so when the printer is very clean, the ink supply is not old or depleted, and you have loaded a stack of (for example) five to eight sheets of the card paper.



Make sure the printer is aware of the paper size / type loaded in the tray.

Load the paper and use the printer control panel to update the settings


Use the Embedded Web Server (EWS) to adjust the Tray and Paper settings

Enter the paper size and get "as close as possible" to the paper type, for example, Specialty Paper, Matte

Example - EWS - Tray and Paper







Export the document to PDF and try printing using Adobe Reader DC


Example - PDF Print - Avery Business Card - Template 8873



What else?


Get a lighter weight business card paper and print single-sided business cards.

Must have two-sided?

You might even get away with printing the lighter weight cards on both sides.

This is a bit "iffy" since single pass business card paper is not meant to print that second side.

Added to the other possible issues, the cards might not be as well secured to the paper to allow for the second pass. 

It that doesn't make sense, ignore the comments.


What else?


Avery provides Design and Print service -- you can always have the cards printed.

True -- that does not do anything for your investment in the package of paper you already have at hand.



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HP OfficeJet Pro 8720 All-in-One Printer series 


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