printing in colour - troubleshoot

[Alie98]

When I use HP smart- it prints in black and white. When I use the printer's name, it prints in colour? I don[t seem to have a colour option to change- just greyscale and black and white? Any advice

[BeemerBiker]

See what Windows (MacOS?) has for the default printer.

Make sure the default is the name of the printer and not "PCL3" or "PCL6" or "PDF"

If you bring up Printers and Scanners you can set the default printer. If the IP address has changed you may need to find the printer first.



If you had to re-find the printer you should remove any other reference to the same printer as the reference may not have the correct IP address.

Click to set the printer as the default.  Note the name of the printer is shown.

I might also suggest that you prevent windows from managing your printers. If you try to print a word document and the last printer you used set was for black and white, only black and white will be used.

You can also set defaults such as the paper source that the feeder pulls from.

  

While not shown in the above image, there is as setting to allow color to be used.  Ensure the setting does not specify black and white or grayscale.

=======The following might be useful===========

To avoid using colored ink for documents that are mostly text you can re-install your printer using a different name. Likewise you can force landscape for all prints the same way. After installation you set the properties for what you want.

This article explains how to install the same printer twice but with different settings.

How to set default to color or black and white.

How to configure for double sided printing

Or watch this video.

I might also suggest that you prevent windows from managing your printers. If you are not careful, Windows will send the print job to the last printer you used.

Let me know what you find out.