printing in letter format

[For-a-7568]

all documents, pdf, web pages are printing it as if paper source is business letter.  I’ve looked at settings and they are shown as plain paper .  

[Pallipurath]

Hi @For-a-7568,

Welcome to the HP Support Community.

Thank you for posting your query.

Check Printer Settings:

• Open the Control Panel on your computer.
• Navigate to Devices and Printers.
• Right-click on your printer and select Printing preferences.
• Ensure that the paper size is set to Letter in all sections, including the paper source and the layout options.

Update Printer Drivers:

• Visit the HP Support website and enter your printer model to find the latest drivers.
• Download and install these drivers to ensure your system is fully updated.

Reset the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about a minute, then reconnect and power it on to reset any temporary settings.

Test Different Paper Trays:

• If your model supports multiple paper trays, ensure the correct tray is selected for Letter paper and check for any specific tray settings needing adjustment.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

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Regards

Pallipurath.