printing preview unavailable

[douglas1937]

NOW when I try to print pictures from file explorer to 4" x 6" size the "box" says "preview unavailable" AND the only print I can make is on an A$ sheet which is wasteful

It used to print 4 x 6 before?

[Dragon-Fur]

@douglas1937 

Using File Explorer > Right-Click on a file and then Print forces the print setup to use whatever is in the defaulted settings.  

If you change the Printer Preferences, those settings become the "grab and go" print setup.

If you want full control over how the job is submitted to the printer, open the document / image in appropriate software for the file type (for example, open PDF files in Adobe Reader DC), view the document / image in Print Preview, and set the print job parameters for the current job.

Paper Size / Type / Printing Preferences

Check / Adjust / Retain the Paper at the Printer Panel

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control Panel,

Click Modify (wording varies), set the paper size and type, Click OK

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

Set the Preferences - Windows

1. The following assumes the Full Feature Software has been installed.
2. Check / enable the printer as the “Default Printer”
3. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as available): Save As > enter a name for your custom shortcut

Click OK to save the preferences

Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

[douglas1937]

thank you dragon fur its down to me to apply your advice line by line but it looks comprehensive d37

[Dragon-Fur]

You are welcome, Doug.

Let us know how it goes.

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