printing stops

[yazfaz]

          if possible, i prefer german answers

printer is Deskjet 2620  working with Wifi    whith 90% Ink  (B&W + Collor)   bougt in november 2020  regular ink (NO instat ink)

03-01:  printing stops after some lines or the 1page     then the inkdisplay shows empty ink
after turning printer off and on again   or replace ink the   same as before : ink shows fully ink    printing stops after 1 page    ink empty

some days aggo (02-27) i have printed 17 pages   after 2 days(03-01) the problem appeared

migt be anny problem in matter of instant ink  ( i have regular ink)

woul it help to go to factory settings (what about firmware in this case) and setup the printer new (incl. driver)

Have enybody some solution

yazfaz

• Tags:
• Dekjet 2620
• Microsoft Windows 10 (32-Bit)

[sandytechy20]

@yazfaz

Welcome to the HP support community.

Did you make a copy and check if that prints fine?

Meanwhile, try the steps mentioned in this HP document to fix the issue:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[yazfaz]

thanks sandy 

but this dont help at all becaus its a SPECIAL problem

problem is: ink is 90%   after some lines the inkdisplay shows 0%

printing stops after some lines or the 1page     then the inkdisplay shows empty ink
after turning printer off and on again   or replace ink the   same as before : ink shows fully ink    printing stops after 1 page    ink empty

some days aggo (02-27) i have printed 17 pages   after 2 days(03-01) the problem appeared

[sandytechy20]

@yazfaz

Try the steps mentioned in this HP document to fix the issue:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.