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HP Recommended
HP LaserJet Pro M402n
Microsoft Windows 11

I have used this LaserJet Pro M402n for many years in various operating systems. I tried to install the printer on a windows 11 desktop. Hit print on an excel doc, word doc, or printer Configuration Report, the page prints ok, BUT then prints 5 to 7 pages across the top of each page 5 lines of printer code information.

POST / ipp/ .....

Content - Length .....

Content - Type .........

HOST:  local host .......

then a series of numbers of attributes, characters etc.   .....

How is this stopped??????????????????????????????????????????????????

2 REPLIES 2
HP Recommended

What driver have you installed? On your computer, go to control panel, right click on devices and printers and select open. Then right click on the icon for your printer and select "printer properties". Click on the advanced tab and see what driver is installed. If it is a Microsoft IPP driver, delete it, download the HP Universal Printer driver or HP Smart Universal printer driver and use that driver and your problem should go away.

 

You may also need to edit the configuration of the printer through the embedded web server and turn off IPP and IPPS printing.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you it worked.

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