problems with address location on envelopes

[RBarrie]

when I try and address an envelope,  Due to size of envelope I use custom.  I put in the size, but when it prints it doesn't come out right

[Dragon-Fur]

@RBarrie 

Welcome to the HP English Community --

What you get depends on the printer, the app / software you are using, and -- depending on what you are trying to do -- your skill level.

For example,

Word > Mailings > Envelopes supports limited flexibility for return / destination address placement.

Look up -- on the 'Net - how to edit / configure / move the "address block" in Mail merge

True - HP Smart can print a PDF document that was Exported from a Word document that includes "envelope" information.  This works but might be unsatisfactory due to the margin limitations.

Perhaps easier,

• If not done, install the Full Driver Printer Software (full feature) for the printer
• Alert the printer to your paper size and type - Tray and Paper - If printer supports, use paper size "Custom" if size is not listed
• If not done, create the Custom Paper Size form  - Reference:  

  HP Document: HP Printers - Creating Custom Paper Sizes

• Create a Word document sized and shaped to match the envelope you want create and print.
• Print the document in Word.

=========================================

Printer - Tray and Paper

When creating a manual envelope document, the same rules apply for having alerted the printer to the Paper Size and Type - Tray and Paper

Depending on your printer, Tray and Paper is most easily adjusted using the Embedded Web Server (EWS).

Two Examples - EWS - Tray and Paper 

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

Example - EWS - Tray and Paper (Not DeskJet)

EWS_9025_Preferences_Tray_and_Paper_Management_All_13

OR

Example - (Alternate EWS format - select new InkJet printers and at least a few LaserJet printers)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next (as available)

Section Print > Default Print Options > Select default options / tray

EWS_9135_Tray_and_Paper_8EWS_9135_Print_Default_Print_Options_8

=========================================

Word - Manual Envelope

Example - Word - Manual Sized / Shaped envelope

Manual_DL_Envelope_Text_Box_Insert_5

=========================================

Standard - Word > Mailings > Envelopes

NOTE >> Word > Mailings > Envelopes - Preferences and Envelopes 

Select / leave preferred Printing Preferences Shortcut to "Everyday General Printing" or something equally benign. 

Example - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_16

=========================================

HP Smart - Windows - PDF Print - Envelope 

Reminder >> Tray and Paper settings apply to using this method.

Example - HP Smart - Windows - PDF - Print Envelope

HP_Smart_w10_Envelope_10_6

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"