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HP Recommended
HP OfficeJet Pro 8025e All-in-One Printer
Microsoft Windows 10 (64-bit)

I put in two new cartridges.  Once the printer settles down, I go to the printer's address in the browser.  The Ink Status shows those two cartridges as full.   Go to Tools/Product Information/Supply Status and those two cartridges show a "First Installation Date" of "2022-01-15" ... but today is "2022-01-21" ... computer clock/calendar is right ...printer settings show the right date ... Date/Time on "Embedded Web Server"/Settings/Date&Time is correct......?

 

RHIT (Rumor Has It) ... that the date is only accurate to the WEEK of Installation.  Evidently, the week rolls over on Saturday.

 

Is this true?

 

Thanks

1 REPLY 1
HP Recommended

@PW19804

 

Welcome to the HP Support Community.

 

Yes, that is correct.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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