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‎09-30-2020 07:45 PM

HP Recommended
Product: HP Officejet 4630
Operating System: Microsoft Windows 10 (32-bit)

My OfficeJet 4630 quit scanning. I uninstalled and attempted to reinstall as recommended, but after downloading "full driver" package from HP support page, when I attempt to install it, it is only "basic driver"  not full package.  How do I get scanner function back?

Category:
1 REPLY 1

‎10-03-2020 10:26 AM

HP Recommended

@Legalwej

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Try downloading the full feature software from this Link: https://ftp.hp.com/pub/softlib/software12/COL49503/mp-120038-6/OJ4630_198.exe

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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