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‎03-07-2025 12:36 PM

HP Recommended
Operating System: Microsoft Windows 11

My Direct 32-HP OfficeJet Pro 6970 says Drive is Unavailable.  I uninstalled and reinstalled the printer and it keeps saying driver is unavailable.  what do I do?

 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-08-2025 02:27 AM

HP Recommended

Hi @jazelle 

Please install the next software driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJ6970/Full_Webpack-40.16.1234_1-OJ6970_Full_Webp...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 people found this reply helpful
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3 REPLIES 3

‎03-08-2025 02:27 AM

HP Recommended

Hi @jazelle 

Please install the next software driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJ6970/Full_Webpack-40.16.1234_1-OJ6970_Full_Webp...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
2 people found this reply helpful
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‎03-08-2025 06:01 AM

HP Recommended

I'm so happy.  My printer is printing again.  Thank you

Jazelle

1 person found this reply helpful
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‎03-08-2025 11:11 PM

HP Recommended

Great 😊 nice to know that your printer worked !

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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