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HP Recommended
HP Smart Tank 5101 All-in-One Printer

hello. can i receive a fax with 5100 smart tank printer?

1 REPLY 1
HP Recommended

@mm1965 

 

Welcome to the HP Community --

 

This printer does not have any built-in fax hardware.

The printer cannot send or receive faxes.

 

HP Smart Tank 5100 Series - User Guide  - Page 33

 

HP Mobile Fax - the never ending trial software -

At this writing, the HP Mobile Fax service does not receive faxes - the app can only send faxes.

 

You'll need a full service electronic fax send / receive service --

Be careful - make sure any service you purchase / subscribe / use respects your privacy

 

OR

You'll need a printer that includes a built-in fax and probably a hard wired landline phone service.

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

 

-- HP Mobile Fax – The Never-ending Trial –

HP Mobile Fax trial period might refuse to provide service after a two-year period

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

HP Smart Tank 5101 All-in-One Printer  

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.