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- HP Community
- Printers
- Printer Setup, Software & Drivers
- receive a fax with 5100

Create an account on the HP Community to personalize your profile and ask a question
05-01-2024 02:33 PM
Welcome to the HP Community --
This printer does not have any built-in fax hardware.
The printer cannot send or receive faxes.
HP Smart Tank 5100 Series - User Guide - Page 33
HP Mobile Fax - the never ending trial software -
At this writing, the HP Mobile Fax service does not receive faxes - the app can only send faxes.
You'll need a full service electronic fax send / receive service --
Be careful - make sure any service you purchase / subscribe / use respects your privacy
OR
You'll need a printer that includes a built-in fax and probably a hard wired landline phone service.
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Android, Apple iOS, iPadOS, macOS, and Windows 10
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Please review the Terms of Service by clicking here
- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP printers - Using Mobile Fax (HP Smart app)
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
- HP Mobile Fax - Error Codes Troubleshooting
Video Example
-- HP Mobile Fax – The Never-ending Trial –
HP Mobile Fax trial period might refuse to provide service after a two-year period.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP Smart Tank 5101 All-in-One Printer