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08-22-2016 08:29 PM
Does my HP Envy 4500 record (keep track of) my printing activity (# of copies, BW or color, etc.? If so, is that information available to me as owner and primary user? How?
I'm a part of the Instant Ink program but HP isn't at all interested in telling me my printer activity - merely when I need to send them more money.
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08-22-2016 10:59 PM - edited 08-22-2016 11:11 PM
Hi,
Thanks for using the HP Forums
You can actually print a Printer Status Report where it will show you the "Print Usage Information" and other information. It does not show you the number of BW/color pages but just the total pages printed.
Generating the Report:
1. From the printer front panel, go to "Tools"
2. Select "Printer Status Report" to print.
Check out the video :
Printing a Test Page - HP Envy 4500 e-All-in-One Printer
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
08-22-2016 10:59 PM - edited 08-22-2016 11:11 PM
Hi,
Thanks for using the HP Forums
You can actually print a Printer Status Report where it will show you the "Print Usage Information" and other information. It does not show you the number of BW/color pages but just the total pages printed.
Generating the Report:
1. From the printer front panel, go to "Tools"
2. Select "Printer Status Report" to print.
Check out the video :
Printing a Test Page - HP Envy 4500 e-All-in-One Printer
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
08-22-2016 11:02 PM
Hi,
A Printer status report may help:
- Load plain white paper in the input tray.
- On the printer control panel, press the Home button. Press the Down arrow
until Tools is highlighted, and then press OK.
- Press the Down arrow
until Printer Status Report is highlighted, and then press OK.
Regards.
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08-23-2016 08:07 PM
Hi @Crekab,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"