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- redheart solid on m607

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07-14-2023 11:07 AM - edited 07-15-2023 03:54 AM
Product: hp m607
hello, I changed the emmc card on an m607 printer and since then I have the red heart that stays on and I can't do anything, the control screen no longer lights up.
I unplugged everything and the red LED is still on. Do you have any idea, thank you
mmy card is KOQ14-60002 C-5739-46
II want to know if i can reboot the card to clear the red led instead of change it !
Red–
Solid: Valid SPI code; there is a problem releasing ASIC and running the BIOS
Solid: BIOS initiates PROSAC to change the LED from red to green.
Solid: PROSAC is not running (No ROM or SPI code).
1 REPLY 1
07-16-2023 08:55 AM
Hi @eric35650
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issue.
I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
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