replacement SETUP cartridges

[ashley333]

Hello! I recently bought an HP Deskjet 4155e printer and accidentally threw out the SETUP cartridges. Now, I'm unable to set up the printer and use it. Do you know how to get replacement SETUP cartridges? The virtual assistant hasn't been able to help me and I can't find the correct phone number for tech support. Thank you!

[Anand_Andy]

Hi @ashley333,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Deskjet 4155. Not to worry I will help you to get a resolution to resolve the issue.

We would have to perform an OOBE reset on the printer to bypass the error 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[ferRX]

Hi @ashley333 

...

Follow the steps that shows in the next link:

• >> Deskjet 4155e printer installed new cartridges requires SETUP cartridges

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.