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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: resend update laserjet m281

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11-16-2022 11:50 AM
Dear FerRx
It seems the FTP site (the Amazon one) always fail when downloading the Firmware (and I am downloading from other places so it is not on my side). Do you know where this firmware on HOP Support site?
Is it another firmware than the 20220414?
I am asking because the release date of 20220414 firmware is 27-Oct-2022 according to HP site and I am sure this is started all this "Resend Upgrade" error mess....
11-16-2022 12:13 PM
Ok; so Resend Upgrade error was sorted with October Firmware that FerRX sent (btw, any reason it is not officially in HP site) and now there is a new error "Jam in output bin" which again not related to reality as there is no paper jam whatsoever (and I have genuine HP cartridges).
So HP replaced what outrages firmware with another one - disgrace.
11-16-2022 05:26 PM
Just updated the firmware with HP on the phone and immediately had paper jam. We spent an hour trying to fix it and finally they said "we have not had any reports of this happening. Sorry there is nothing else we can do to help you." I told her that these community boards have people posting about it. So last ditch effort is to leave it unplugged for 24 hours and see if it corrects itself. If not then "you will have to buy a new printer!"
11-17-2022 09:40 AM
Same here in that after finally updating the firmware, M280_Series_FW_Update-20221010, paper jams. Appears related to duplex as the jam requires that the fuser be remove in order to clear the paper. Still testing but as the M281 is no longer supported and replaced with the M283, it may become a brick too.
11-30-2022 04:36 PM
To All, While applying firmware update M280_Series_FW_Update-20221010.exe received from HP resolved the "Resend Update" for the firmware, it created a constant paper jam issue with my M281fdw. Appears the firmware no longer drives the feed mechanisms properly especially during duplex printing. This printer is a "brick" for recycling and my solution was to purchase a new M283fdw (cartridge compatibility) with a 3 year 2 business day warranty. Note that my 3 year warranty on the original M281fdw expired in October right before HP's "automatic software upgrade" kicked in and trashed the firmware. Recommend turning off automatic updates from HP if the printer is connected to HP via WIFI.