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Locked

‎11-17-2023 01:24 PM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer
Operating System: Microsoft Windows 11

Hi.

I have lost my login to connect to the ews of my hp envy 4507 printer.

I tried a Semi-full reset on the printer, but no effects.

Does anyone  knows the full reset procedure for this printer ?

Thank you for your reply.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-20-2023 03:51 AM

HP Recommended

Hi @jerome61550 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

Since you have already tried a Semi-full reset, This might require one-on-one interaction to fix the issue via remote assistance.  I would request you contact HP Phone support.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎11-20-2023 03:51 AM

HP Recommended

Hi @jerome61550 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

Since you have already tried a Semi-full reset, This might require one-on-one interaction to fix the issue via remote assistance.  I would request you contact HP Phone support.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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