reset to factory HP Color Laser MFP 178nw

[schnejder]

How can i reset my  HP Color Laser MFP 178nw to factorysetting, and delete all, what is set up by me.

There ar no username and password on a label on the printer.

I have trued the standar metod whit  holdt network at cansel down, when i turn te printer on, but it dosn´t work

Thank you for help.

[A_Gayathri]

Hi @schnejder,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to reset your HP Color Laser MFP 178nw to factory settings, follow these steps:

Using the Printer's Control Panel:

• Turn off the printer if it is currently on.
• Press and hold the 'Cancel' button and the 'Right Arrow' button on the control panel.
• Turn the printer on while still holding both buttons.
• Release the buttons when the "Permanent Storage Init" message appears on the display.
• The printer will perform a reset and then restart.

Using the Embedded Web Server (EWS):

• Connect your printer to your network and make sure it is powered on.
• On your computer, open a web browser and enter the printer's IP address in the address bar. The IP address can be found on the printer's control panel under Network Information.
• Once you have accessed the Embedded Web Server, go to the System tab.
• Click on Service in the left-hand menu.
• Click on Restore Defaults.
• Confirm that you want to restore the printer to its factory settings.

Using HP Smart App:

• Download and install the HP Smart app on your Windows 11 computer from the Microsoft Store.
• Open the HP Smart app and add your printer if it is not already added.
• Click on your printer in the app to open the printer settings.
• Go to the Advanced Settings (this will open the Embedded Web Server in a browser window).
• Follow the same steps as in the Embedded Web Server section above to restore defaults.

Refer to this document: HP Color Laser MFP 178nw User manual

I hope this helps. 

Take care and have a good day.

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