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HP Smart Tank 795 All-in-One

Hi, 

I am trying to setting up the scan to email option in my new Printer HP smart tank 795, I opened the setting page and put all the requirement details of SMTP, but at the end I am receiving this error '' SMTP email authentication required. check your username/password, and try again.'' 

anyone can help, I have searched a lot but did not find solution for it. 

below sreenshots

Screenshot 2023-11-11 171737.png

 

Screenshot 2023-11-11 171812.png

.

1 REPLY 1
HP Recommended

Port 465 is used on legacy systems and is not recommended.   You should use the following setup

BeemerBiker_0-1699713869815.png

 

If your g.mail is configured for two step authentication then the printer needs to use an app password.  Do not use your g.mail account password.  The app password is generated by chrome (Or edge).  as discussed at the bottom of this page

https://support.microsoft.com/en-us/office/add-a-**bleep**-account-to-outlook-70191667-9c52-4581-990...

 

 


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