scanned document isn't attaching to email

[mepen]

My HP 8035 will scan, but when sending to an email, the attachment doesn't show up.  Tried it 3 times, also tried restarting the printer, and restarting the computer

[TEJ1602]

@mepen, Welcome to HP Support Community!

1. Confirm the following email requirements.

   • Enter only the printer email address in the 'To' field: Multiple email addresses might cancel the print job.

   • Add text in the 'Subject' field: A blank subject field might cancel the print job.

   • Attach no more than 10 items to the email: The total size of the email, including attachments, must be 10 MB or less.

2. Confirm your attached file is compatible.

   • Photos: Photo files must be GIF, JPG, PNG, BMP, or TIFF, and have a horizontal and vertical resolution of 100 pixels or higher.

   • Documents: Document files must be PDF, HTML, TXT, Microsoft Word, PowerPoint, or Excel. ePrint cannot print digitally signed, encrypted, or password-protected documents.

Try scanning.

Hope this helps! Keep me posted. 

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