-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- scanner software and drivers for windows server 2019

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
05-01-2025 10:27 PM
Product: HP Laserjet Pro 4104 dw
Operating System: Microsoft Windows Server 2019
We recently purchased a new HP LaserJet Pro 4104dw printer for its multifunction capabilities. Our organization uses Windows Server 2019, and while the necessary drivers are available on the HP website, we are encountering a compatibility issue when trying to install the scanner software and drivers.
We require these specific software and drivers as Windows Server 2019 is our sole operating system. Prior to purchasing the printer, we verified its compatibility with our system on the HP website. If this incompatibility cannot be resolved, the printer will not be useful for our organization.
Could you please provide assistance in resolving this installation issue?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.