scanner

[sira2888]

my scanner doesnt work at all.

[Andr-1611]

@sira2888 

Here's what you need to do:

1. shut down the computer
2. shut down printer via on/off switch
3. switch off the router
4. wait about 60 sec.
5. switch on the router, wait until the router has completely initialized itself again
6. Switch on the printer, wait until the printer has finished its initialization
7. switch on computer, log in (with admin rights) and wait about 10 sec.

... and now everything's working again?

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.