scanning software

[Simmo59]

HP 5610xi cannot use the printer to scan, and need a driver, and windows show the driver is unavailable, is there any scanning software or driver to fix this

[Anand_Andy]

Hi @Simmo59,

Welcome to the HP Support Community

I understand you are facing a scan-related issue with your HP Officejet 5610xi All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

The printer is old compared to the new operating system, however, I would suggest you try the Windows built-in drivers. 

Follow the steps below:

•    Go to Control Panel - Devices and printers - Click on "Add a printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

Refer to this document HP printer setup (Windows built-in driver) for help

You may also go ahead and Download HP Scan and Capture an alternate scanning application developed for the Windows Operating system. You  may use this reference document: Using the HP Scan and Capture App 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!